Shipping Policy

Shipping Policy

Processing Time Orders are typically processed within 1–3 business days. You will receive a confirmation email with tracking information once your order has shipped.

International Shipping (European Union & Worldwide) We ship internationally via USPS and DHL Express. Estimated delivery times to EU countries are 8–15 business days from the date of shipment, depending on your location and local customs processing.

Shipping Rates International shipping rates are calculated at checkout based on package weight and destination.

Customs, Duties & Taxes International orders may be subject to customs duties, import taxes, and fees imposed by your country. These charges are the responsibility of the customer and are not included in your order total or shipping cost. We recommend checking with your local customs office for more information before placing your order.

Discreet Shipping All orders are shipped in plain, unmarked packaging with no indication of the contents on the outside of the package.

Tracking All orders include tracking. You will receive your tracking number via email once your order ships.

Lost or Delayed Packages If your package appears lost or significantly delayed, please contact us at hello@trvgroupllc.com and we will work with the carrier to investigate.