FAQ

What is Not Just Sex Toys?

Not Just Sex Toys is your ultimate destination for fun, excitement, and top-quality adult products. We offer a diverse range of sex toys and accessories to cater to all interests and preferences, ensuring there’s something for everyone.

Do you offer free shipping?

Yes, we offer free shipping on all orders over $50 to USA-based addresses. Enjoy your shopping experience without worrying about extra shipping costs!

How are the orders packaged?

All orders are shipped in unmarked packaging for absolute discretion. Your privacy is our priority, so you can shop with confidence knowing that your package will arrive discreetly.

How long will it take for my order to arrive?

USA-based orders typically arrive within 3 to 5 business days. We understand the excitement of receiving your order quickly, so we ensure prompt and reliable delivery.

Can I track my order?

Yes, once your order is shipped, you will receive a tracking number via email. This will allow you to monitor the progress of your delivery and know exactly when to expect your package.

What payment methods do you accept?

We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options to make your shopping experience convenient.

How can I contact customer service?

Our friendly and knowledgeable customer service team is here to assist you. You can reach us via our contact form for any questions or concerns you may have.

What is your return policy?

We want you to be completely satisfied with your purchase. If for any reason you are not, we offer a hassle-free return policy. Please visit our Returns Policy page for detailed information and instructions.

Are your products safe and high-quality?

Absolutely! At Not Just Sex Toys, we prioritize the safety and quality of our products. We carefully select items that meet rigorous standards and ensure that they are both safe and enjoyable for our customers.

Do you offer international shipping?

Currently, we only offer shipping within the USA. However, we are working on expanding our services to include international shipping in the near future. Stay tuned for updates!